What items will you take away?

Pro Works will haul away most items that we can lift and put in our trucks.  Here is a partial list of items we will take:

Appliances & Electronics - stove, refrigerator, freezer, dishwasher, washer, dryer, televisions, dehumidifier, microwave, stereo, computers, monitors, printers & more.

Furniture - couch, table, chair, bedding, carpeting, dressers, piano, & more.

Demolition Material - lumber, roofing, fencing, concrete, drywall, sheetrock & more.

Junk - boxes, books, cardboard, old tools, tires, & more.

Miscellaneous - lawn equipment, water heaters, furnaces, heavy and bulky items

What items will you NOT take away?

We are not able to take any hazardous materials including chemicals, gasoline, oils, paints, solvents, car batteries, asbestos or asbestos containing materials, propane tanks or any types of toxic waste.

Why can't you take paint and other chemicals?

We are not legally able to carry hazardous materials in our trucks.  Please call your local city recycling center for help with disposing of any hazardous materials.

Do you charge extra for any items?

Yes.  Certain items have landfill surcharges and we must charge extra for these items.  These include air conditioners, appliances, auto/truck tires and water heaters, just to name a few.

What do you do with the trash that is removed?

All items are properly disposed of at a state registered dump facility or transfer station.  We recycle in accordance with these facilities as much as possible.

Do I pay for the whole truck, even if I only have a single item to throw away?

No.  You only pay for the space you actually use in our truck.  Please call us now at 770-725-8000 and will will give you a free estimate.

Are you licensed and insured?

Yes.  Pro-Works Services, Inc. is fully insured and licensed.  You can be assured that your home and property are fully protected and that all items are properly disposed of in a timely manner.

Why can't you tell me the exact price over the phone?

We will give you an estimate over the phone.  However, we must actually see the volume and weight of the goods you wish to dispose of in order to give you an accurate price.  You will receive a complete quote on site before we begin any work.

How far in advance should I book an appointment?

We often can deliver your dumpster or pick up your items within 24 hours of your call.  But please try to schedule the work in advance to make sure the work can be done in a timely fashion.

Can you remove junk if I am not at home or on site?

Yes.  When we arrive we will call you with a complete estimate for the work.  However, it is better if you are on site when we arrive.

How much trash can you carry away?

We can carry away items that two people can reasonably lift and carry to our truck.  Our truck can hold 15 cubic yards of trash.  The container is 4.5' x 8' x 12'.

Can you come after hours or on weekends?

We are happy to try and meet your scheduling needs.  Please call us at 770-725-8000 for assistance.

Is the cost of unloading at the dump included in my price?

Yes.  The cost of proper disposal is included.  We pay the same rate at the dump as you would.  Any surcharges are quoted prior to work after we have seen the job.

Is it better to get full service or my own dumpster?

Full service includes two workers who will remove any items from inside your house or place of business.  If you need assistance, our full service is best.  If you can move your own items into a dumpster placed on your property, then self service may be a better alternative.  A dumpster is a great way to clean up your whole house or yard.

Do you accept credit cards?

Yes.  We accept MaterCard and Visa.

Can you deliver a dumpster if I am not at home or on site?

Yes.  Just give us advance instructions of where the dumpster must be placed.

What size dumpsters are available?

We offer 8, 12, and 15 yard containers.  Measurements as follows:

  8 yard - 2.5' x 8' x 12'   3000 lb. weight limit
12 yard - 3.5' x 8' x 12'   4000 lb. weight limit
15 yard - 4.5' x 8' x 12'   5000 lb. weight limit

When do I pay for my dumpster?

The hauling fee will be charged at the time of delivery.  A second charge only occurs if the pick up date exceeds the time limit allowed, or the weight of the material in the container exceeds the allowed weight limit, or if surcharge items are loaded in the container.

What can't I put in my dumpster?

Hazardous materials including chemicals, gasoline, oils, paints, solvents, car batteries, asbestos, asbestos containing materials, propane tanks, or any type of toxic waste.  Concrete, brick or rubble must not exceed 10% of the allowed weight of the container.

Can I move my dumpster?

No. Any damage done will be the user's responsibility.  If you need to move the dumpster, please call us and we will move it for you for a reasonable fee.

How high can I load my dumpster?

Please only load to the top of the wall edge of your dumpster.  If over-loading occurs, additional charges will be assessed.  If unsafe, the container will be unloaded to a safe level.

Dumpster Drop Site Disclaimer

Customer warrants that any access/location provided for contractors equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service.  Contractor shall not be responsible for damage to any private pavement or accompanying sub-surface or any route reasonable necessary to perform the services herein contracted.  In addition, contractor shall not be responsible for damage to lawns, fences, or shrubbery.  Customer assumes all liabilities for damage to pavement or road surface, lawns, and shrubbery.

Due to the uncertain soil conditions and sub surface terrain, Pro-Works Services, Inc. cannot be held responsible for any damage to customer's driveways, curbs, lawns, walks, wells, or septic systems.  It is the customer's responsibility to make Pro-Works Services, Inc. aware of any underground utilities which might be affected by taking delivery of the container.  You should use your local "Call Before You Dig" services to ensure safe and proper placement of your dumpster.